DELETE YOUR ACCOUNT

Last updated: 24 October 2026

You can delete your Echo Pulse account at any time. This page explains how and what happens to your data.

Option 1: In the app

  1. Open the Echo Pulse app and sign in.
  2. Tap your profile picture to open your profile.
  3. Scroll down and tap „Delete app account“.
  4. Confirm with „Delete permanently“.

Your account is deleted immediately.

Option 2: By email (without the app)

Send an email to info@echopulsecommunity.de from the email address you use for Echo Pulse, with the subject „Delete my Echo Pulse account“. We delete your account within 30 days and confirm this to you by email. If you write from a different address, we may ask you to confirm that the account belongs to you.

What we delete

  • your profile (name and profile picture)
  • your chat posts, including photos, videos and voice messages
  • your notification settings and push tokens
  • your login

What we keep

  • your membership record (email address and access status) while you have an active membership or subscription, or until you ask us to delete it as well;
  • a chat suspension, if there is one, linked to your email address, so that it cannot be bypassed;
  • reports about your content in our moderation log for 12 months;
  • data we must keep by law, such as records of reward payouts.

Subscriptions and memberships

Deleting your account does not cancel a paid subscription or membership:

  • iPhone: Settings → your name → Subscriptions → Echo Pulse Community → Cancel subscription
  • Android: Google Play app → your profile picture → Payments & subscriptions → Subscriptions → Echo Pulse Community → Cancel
  • Membership bought on our website: use our cancellation form on the website or write to info@echopulsecommunity.de

More details: Privacy Policy